Terms of Service
Rivers Painting of CNY Inc. SMS / Mobile Messaging Terms of Service
By providing your mobile phone number and consenting (by checking the box on our forms or otherwise opting in), you agree to these SMS Terms of Service and consent to receive recurring automated text messages (SMS/MMS) from Rivers Painting of CNY Inc. (“Company”, “we”, “us”).
These messages may include appointment reminders, service updates, quotes/estimates, promotional offers, and other communications related to our painting and home improvement services in Central New York.
Key Disclosures
Message and data rates may apply according to your mobile carrier’s plan.
Message frequency may vary (typically 0–8 messages per month, depending on your interactions with us).
Consent to receive these messages is not required as a condition of purchasing any goods or services from the Company.
Opt-Out Instructions
To stop receiving text messages at any time, simply reply STOP to any message we send you. You will receive one final confirmation message confirming your opt-out.
Help / Support
Reply HELP to any message for assistance, or contact us directly:
Phone: (716)500-0577
Email: joe@buffalopainting.com
Website: https://josephriverspainting.com/
Privacy
We do not sell or share your mobile number or opt-in information with third parties for marketing purposes. For full details on how we collect, use, and protect your information, please see our Privacy Policy:
Changes to Terms: We may update these terms from time to time. Continued receipt of messages after changes constitutes your acceptance of the updated terms.
Privacy Policy
Effective Date: April 16, 2026
Rivers Painting of CNY Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://josephriverspainting.com (the “Site”), use our services, contact us, or interact with us in any other way, including through SMS/text messaging.
By using our Site, services, or providing us with your information, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following categories of information:
Personal Information you provide directly: Name, mailing address, email address, phone number (including mobile number), job title or company name (if applicable), and any other information you voluntarily provide when requesting a quote, scheduling service, filling out forms, or communicating with us.
Mobile / SMS Information: When you voluntarily provide your mobile phone number and opt in to receive SMS messages, we collect and store your mobile number and your consent preferences.
Usage and Technical Data (automatically collected): IP address, browser type, device information, operating system, referring URLs, pages viewed, and cookies or similar tracking technologies.
Service-Related Data: Details about your painting or home improvement projects, quotes, estimates, invoices, appointment information, and communications with us.
We do not collect sensitive personal information such as Social Security numbers, financial account details (except for payment processing through third-party processors), or government-issued IDs unless required for a specific service.
How We Use Your Information
We use the information collected for the following purposes:
To provide, deliver, and improve our painting and home improvement services
To respond to your inquiries, requests for quotes, and customer service needs
To send appointment reminders, service updates, and transactional communications
To send promotional offers, newsletters, and marketing messages via email or SMS (only if you have opted in)
To process payments and manage billing
To comply with legal obligations and enforce our agreements
To analyze website usage and improve user experience
To prevent fraud and ensure the security of our services
How We Share Your Information
We do not sell your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:
With service providers and contractors who assist us in operating our business (e.g., scheduling software, payment processors, email/SMS platforms such as GoHighLevel, marketing agencies) under strict confidentiality agreements
With professional advisors (accountants, lawyers) when necessary
To comply with law enforcement, court orders, or legal requirements
In connection with a business transfer, merger, or sale of assets
Your mobile number and SMS consent information are used solely for sending messages from Rivers Painting of CNY Inc. and are not shared with third parties for their own marketing purposes.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings. We do not use tracking for cross-site behavioral advertising.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no security system is completely foolproof, and we cannot guarantee absolute security.
Your Rights and Choices
Opt-Out of SMS Messages: Reply STOP to any text message we send you, or contact us directly.
Opt-Out of Email Marketing: Click the “unsubscribe” link in any promotional email.
Access, Correct, or Delete Your Information: You may request access to, correction of, or deletion of your personal information by contacting us (see Section 9 below). We will respond within a reasonable timeframe.
Do Not Sell My Personal Information: We do not sell your data, so no additional action is required.
Children’s Privacy
Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our Site with an updated effective date. Your continued use of our services after changes constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Rivers Painting of CNY Inc. Phone: (716)500-0577 Email: joe@buffalopainting.com Website: https://josephriverspainting.com Mailing Address: 251 John James Audubon Pkwy, Amherst, NY 14228
This Privacy Policy is intended to comply with applicable U.S. privacy laws. If you are a resident of a state with specific privacy rights (such as California under CCPA/CPRA), additional rights may apply — contact us for more information.
